POLICIES & TRUST

Cookies & storage

Essential hosting and sign-in storage, and what this page does not track.

Launch draft · Updated 3 October 2026. These pages describe the current product and proposed operating policies. The operator’s legal identity, registered address, Information Officer, service agreements, retention periods and provider arrangements still require confirmation and legal review. They are not a certification of POPIA compliance or a substitute for a signed agreement.

Public landing page

The marketing code does not add advertising cookies, third-party analytics, social tracking pixels or newsletter profiling. Interactive previews run in page memory and reset when the page reloads; they do not save patient records.

Images and document fonts are served from this site. Contact links open your mail application. No map, video or social embed is loaded on this page.

Hosting and authentication

OpenAI Sites and its hosting infrastructure may use cookies and operational logs necessary to serve the website, maintain sessions and prevent abuse. Signing into the practice uses the platform’s ChatGPT sign-in flow and associated provider storage. Those providers control their cookie names and lifetimes; this page does not claim a complete, independently verified provider cookie inventory.

If mailbox connection is enabled later, it uses a short-lived, HttpOnly OAuth state cookie for the sign-in flow. That integration is currently paused and not required to browse the landing page.

Your controls

You can manage or delete site cookies through your browser settings. Blocking essential sign-in storage may prevent workspace access. This version has no optional analytics toggle because no optional analytics is implemented by the landing-page code.

Before adding non-essential trackers, CounselR should update this notice and introduce an appropriate consent mechanism. Questions can be sent to support@counselr.co.za.

Questions? Contact support@counselr.co.za.