Clear information.
Considered responsibilities.
Learn how CounselR works, what it expects from a practice, and where to ask questions.
Launch draft · Updated 3 October 2026. These pages describe the current product and proposed operating policies. The operator’s legal identity, registered address, Information Officer, service agreements, retention periods and provider arrangements still require confirmation and legal review. They are not a certification of POPIA compliance or a substitute for a signed agreement.
Privacy notice
What information is involved, how the workspace uses it, and how to raise a privacy request.
Terms of use
The scope of the service and responsibilities of the people using it.
Cookies & storage
Essential hosting and sign-in storage, and what this page does not track.
Acceptable use
Boundaries for respectful, authorised and responsible use.
Security & disclosure
Current controls, limits and a safe way to report a concern.
Record handling & sharing
Patient information, school feedback, retention and portable exports.
Accessibility
Making CounselR easier to explore and reporting barriers.
Pricing, cancellation & support
What is—and is not—agreed through this website.